RETURNS & EXCHANGES

Whether for you or a gift, we want you to be satisfied with your purchase.  Please contact us within 7 days upon receiving your purchase. (Contact us)

Le Mana Perles offers exchanges or store credit for non-customized purchases. Items must be unworn and undamaged within 7 days upon receipt.

We take pride in our hand-made items. If you receive an item and it was defective and worn for less than 14 days, we will happily repair it for you. There will be a fee for new chain, pearl, etc. 

  • Pearl Strands

    Le Mana Perles ensures the description and quality as stated on the strand/s. We encourage you to contact us in person via phone (808) 537-6262, IG message or chat (@lemanaperles) to ensure satisfaction.

    If you are not satisfied with your purchase/strand, please notify Le Mana Perles within 5 days upon receipt of merchandise.

  • Custom Orders / Made-to-Order Items

    Ensure Le Mana Perles has the correct size, length and/or pearl choice/s. There will be a fee to remake custom orders depending on the item.
    -All custom orders are final-

    No returns or exchanges after pieces have been worn for personal use.
    No returns or exchanges after pieces have been worn for a different pearl, jade or gemstone.

  • Return, Repair and Exchange Shipping

    Shipping will be handled by the purchaser except for the following:

    • Wrong item shipped
    • Defective item

    Have a question about shipping your item back? Please contact us so we can help you with the next steps.