We are committed to customer satisfaction. We give each customer individual attention, controlling quality and craftsmanship while fulfilling all requests. We have all pearl sizes, shapes, colors, and qualities available. We can adjust the length of your chosen items to your own specifications.
Our return policy is easy. If you are not satisfied with the merchandise, we will be glad to refund your money. Claims for refunds must be made within 10 days from receipt of merchandise. There is a 10% restocking fee if returned after 20 days from receipt. Failure to return both the inner and outer jewelry box will result in a $5.00 box fee. Items purchased between Nov. 23 and Dec. 25 may be returned anytime before Jan. 01 or 10 days from receipt, whichever is longer. You must first call before returning any item so we can issue you a RA (return authorization) number. Returned items must be sent back by registered mail or insured mail (for your protection) in the same condition as when originally shipped and must include a copy of our receipt. Shipping and handling charges are not refundable.